Best Decision Ever to Work at Paycom - New Client Setup Specialist Paycom Employee Review

5.0
Apr 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Extremely structured, clear path to how to get promotions and raises that is fair across the board for everyone. They treat employees like gold.

Cons

This job is very hard to be new at as there is a ton iof inofrmation to learn. The training department does an amazing job training in the amount of time they are given, but as many things as you have to be good at for this job NCS specialist could probably use an addl 1-2 weeks more of specialized training instead of product training which is helpful, but covered at a much more detailed level than what is necessary for the job.

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Paycom Response
6y
We're so glad to see you are enjoying your career at Paycom! We value every member of our team, and we are proud to support them as they achieve the growth and success they desire. We appreciate your feedback regarding training, and we will be sure to share this with our leadership team.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
1w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
2w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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