Immense Opportunities when you dedicate yourself - First Line Manager Paycom Employee Review

5.0
Oct 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Working with smart people, ability to contribute and train others, and if you spend enough time in the same job you become excellent at your job skills and gain a high level of education and business acumen. The system is robust and truly is the best in class and our CEO plans way into the future, always about 10 steps ahead of our competitors. Not to mention it’s no secret Paycom compensates well and has evolved its offerings to a modern workforce since we brought in a strategic HR leader. This is a company you can retire from well before age 65! For these reasons I stay the course and keep giving my best everyday! Come work here and you’ll have a longer non-working life!!!

Cons

You must be dedicated to putting Paycom first in your life the majority of the time. In my role, you are accessible most of your day, and to get it all done, you’ll be on a laptop many evenings or early mornings. Leaders really promote using your vacation and work-life balance, but that doesn’t change the work and what has to be done, so do double work preparing to be off or after you return. The good part of that is you are getting things done and done fast, but not everyone here that you have to rely on to get your job done works at that pace or has the training and knowledge to perform their job well. Improving this will make a major impact on life balance. Certain departments promote people before they’ve mastered the job because they display good “leadership” skills, but then they aren’t capable enough to fully support their subordinates, and because of growth there are many new employees who don’t know the system, and the internal processes (which need internal technology to improve) and that’s extremely important in supporting our customers.

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Paycom Response
5y
Thank you for sharing your Paycom experience! We’re thrilled you love working here! We also appreciate your feedback and will communicate this with our leadership team. We encourage you to continue to provide feedback and ideas on how we can improve together as an organization.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
2w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
3w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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