Not for me - Benefits Coordinator Paycom Employee Review

2.0
Aug 11, 2023
Recommend
CEO approval
Business Outlook

Pros

For the area, the pay was good starting out. The campus is nice.

Cons

The initial training was vague and confusing. Training & ongoing process documentation was unbelievably bad (typos, clarity, consistency, even locating). After training the trend of getting vague and confusing answers to questions about job duties and processes continued. No one really seemed to know what they were doing and couldn't help anyone else figure out how to do things either. There were so many meetings and so much repetitive busy work there was not enough time to do your job. The expectation to work for even 10 customers at a time on top of 25 hours of meetings & busy work in a 40-hour week was impossible. The focus was more on pushing the company's preferred culture and the latest buzzwords. You were expected to do the work of someone who had been there the same amount of time but pay increases were based on spending weeks completing additional training that you did not have time to do after the first 3 months. So after a year, I was making the same as someone in training but with the same workload of a Level 3.

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Paycom Response
2y
We're disappointed to read your review as it does not align with our dedication to training and preparing our team members for success. We want to learn more about your experience, please contact HR leadership at hrmgmt@paycomonline.com and a team member will reach out to you.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
3w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- training that will improve your skill - become better at fear management (fight mode is real)

Cons

- you will be threated to be fired- many many times (even if you work extremely hard) - your hard work is not valued- unreasonable expectations - there is not benchmark of success- goal always moves out of reach - no support, managers are more worried about not being fired than helping you

1
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Paycom Response
23h
Our standards for performance and professionalism are clear, and we provide the training and support for team members to meet our high expectations. For further discussion, contact hrmgmt@paycomonline.com.
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