It's an okay place - Specialist Paycom Employee Review

3.0
Jan 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay isn't bad, some of the perks like lunch are okay, lots of fun people to work with, fun to learn the job

Cons

Lots of bad people to work with as well, lack of resources, trying to do your job is impossible at times, high work volume, demanding clients, unrealistic expectations, difficult to take time off because people have to cover your clients. Lots of processes are hard to follow, so hard to get anything done, ugh.

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Paycom Response
2y
At Paycom, we strive to create a supportive environment that promotes work-life balance and helps our team members thrive both personally and professionally. We are committed to cultivating a positive culture of innovation and development through feedback and continuous improvement. We encourage you to have an open conversation with your HR Business Partner or our HR team at hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
3w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
4w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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