Great company but not for everyone! - sr. Paycom Specialist Paycom Employee Review

3.0
Nov 27, 2024
Recommend
CEO approval
Business Outlook

Pros

-Opportunity to for quarterly bonuses. -Opportunity for overtime (regardless of desired or not). -Opportunity to promote is there but can be rather difficult. -$4 daily catered lunches -$1 employee health benefits

Cons

-Mandatory overtime -High stress level job -Required to cover teams calls/emails and your own. -Training need improvement -Can and will be written up for anything less than perfect (client unhappy, unable to work late, not enough training). -Earned quarterly bonuses will not be paid if you separate (by choice or by force) before bonus pays. -Cannot promote or receive bonus if supervisors or client is disgruntled regardless of your direct fault or not.

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Paycom Response
1y
We are glad to hear that you enjoy the benefits, compensation and bonus opportunities here at Paycom. We understand we operate in a competitive market, and we place significant importance on providing all team members with a supportive work environment, relevant training and resources to be successful. Please reach out to HR leadership at hrmgmt@paycomonline.com if you have additional feedback you would like to share.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
3w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
4w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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