Need Lots of Change - New Client Setup Specialist Paycom Employee Review

2.0
Dec 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Yes, the benefits are nice. The people are nice.

Cons

The training is simply not enough. Even in "training" you are expected to not make mistakes. TLs in training cubes are rarely available and seniors that are supposed to be help cannot because they themselves are overwhelmed. Benefits like the "well-being" center are unusable due to overloaded calendars because of clients and other specialists who quit and deals get reassigned. No one is on the same page for answers on best practice either. I see the potential that Paycom could do with this position but they have not executed operations or training in a manner that fixes their turn over rate.

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Paycom Response
1y
At Paycom, we are dedicated to providing our employees with the resources and training they need to deliver exceptional results. As a result, we expect and encourage collaboration across all departments to ensure our clients receive world-class service. This mindset is essential in a fast-paced, high-growth organization like Paycom. While we understand that navigating a dynamic environment can be challenging, we are committed to supporting our employees through consistent feedback, coaching and opportunities for professional development. We encourage you to reach out to your leader or our team at hrmgmt@paycomonline.com to further discuss changes you would like to see.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
3w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- training that will improve your skill - become better at fear management (fight mode is real)

Cons

- you will be threated to be fired- many many times (even if you work extremely hard) - your hard work is not valued- unreasonable expectations - there is not benchmark of success- goal always moves out of reach - no support, managers are more worried about not being fired than helping you

1
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Paycom Response
13h
Our standards for performance and professionalism are clear, and we provide the training and support for team members to meet our high expectations. For further discussion, contact hrmgmt@paycomonline.com.
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