An Honest Review - Anonymous employee Paycom Employee Review

1.0
Aug 16, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent Benefits Cheap Lunches Some Really Good People

Cons

The workload is awful. You are not valued for your character, you are valued by how well you can meet arbitrary metrics. There is blatant favoritism across all departments. There are cliques that will ostracize people that they do not like. HR is a joke, they will deny accommodations required by official doctors notes (they will deny this in the reply to this post). You will be talked down to. Team leads often have no clue what they are doing or even what their team is doing. It is not uncommon to walk into any cube and see a TL messing around on their phone while other people are working. People are treated extremely poorly here, you are just a number to your boss. People wonder why there is such a high turnover rate. The answer is you are so stressed working in this environment you burnout, quit or get fired. I would not recommend working here, even if you’re trying to get a foot in the door.

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Paycom Response
10mo
At Paycom, we're committed to fostering a work environment that values our employees and promotes growth and development. We hold our leaders to high standards, expecting them to prioritize their teams' well-being, provide meaningful feedback and empower employees to manage their workloads effectively. We're also dedicated to maintaining a culture of professionalism and respect, where all team members feel valued and supported. Our organization follows established processes and adheres to applicable laws and guidelines when addressing employee requests and concerns. We’d like the opportunity to learn more about your experience and encourage you to connect with our team at hrmgmt@paycomonline.com or utilize our reporting hotline, which can be found here: https://payc.me/governance.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
1w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
2w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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