Security Security Security - System Engineer III Paycom Employee Review

3.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Job Security in IT is awesome, though other departments, not so much. I have a good number of cons, but I believe it is still a good place to work, especially for people just getting started in their career.

Cons

My form of customer support utilizes honesty, at Paycom, you have to present everything on a way that makes the customer right, whether they are or not, or they will report to your manager instantly, screw honesty. (Customer in this sense is other Paycom employees, not clients). I also found the amount they were paying me was lacking with no option to negotiate. Their individual teams are very siloed, eliminating most learning opportunities.

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Paycom Response
8mo
At Paycom, we hold every team member to the same high standards of professionalism and respect. We expect our employees to provide exceptional support to both our clients and internal business partners, while maintaining a collaborative and solution-focused approach. We’re proud to offer award-winning compensation and an array of training and development programs to support employee advancement. We’d like to learn more about your review and encourage you to initiate a conversation with your leader or our team at hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
1w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
2w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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