Technical - Developer PerfectServe Employee Review

5.0
Feb 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible, Friendly, Caring environment that desires to deliver robust, reliable and safe communications in the medical industry They have learned how to get two different culture of developers to work together, and have overcome the fast growth spurt. Now that things have calmed down and the rough spots polished things are looking much better. They have overcome the us vs them atmosphere and it is nice to see remote teams working well together.

Cons

The health benefits could be better and a good incentive program would be nice, The fast growth that happened a couple years ago when they expanded into Atlanta was very challenging and has taken time to work out the kinks and created a lot of disgruntled individuals. Not understanding the cultural difference between the developers in particular created a lot of issue and people left because of it.

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PerfectServe Response
9y
We value your feedback and loyalty to PerfectServe! We love hearing our company described as flexible, friendly, and caring, and truly strive to keep it this way. We also appreciate your suggestion regarding the incentive program! The new incentive program is being communicated to all qualified employees this week. We will continue making positive improvements to keep PerfectServe a great place to work!

Explore other reviews about PerfectServe

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

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PerfectServe Response
2w
This is an incredibly thoughtful review! Thanks so much for taking the time to write it, and thanks a million times over for your many contributions to the company and the customers we serve. Feedback duly noted about leadership communication—it's one of the areas we're always focused on, and it never hurts to find ways to be better.
5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

PerfectServe has a positive team culture. The people here make a real difference in the day-to-day experience. The fully remote setup with flexible scheduling shows that leadership trusts employees to manage their time and deliver results. One of the standout perks is the access to Senior Leadership. It's rare to feel like your voice can actually reach the top... and here it does.

Cons

The one trade-off of remote work is limited face-to-face connection with your team. It's not a dealbreaker because flexibility is worth it, but more opportunities for in-person collaboration (team offsites, occasional meetups) would go a long way in strengthening those relationships.

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PerfectServe Response
2mo
Thank you so much for this review! Our marketing team is a tight-knit group, so you definitely know what good team culture looks like. And duly noted about the opportunities for in-person collaboration—it can be tough in a remote world but we're always looking for ways to make stuff like that happen.
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