May 14, 2024
Perma-Seal Basement Systems Response
2yThank you for taking the time to share your feedback. We're glad to hear that you find our management team well-intentioned and our ownership genuine and down to earth.
We regret to learn about the concerns you’ve raised regarding disorganization, combative attitudes among office staff, and poor communication between in-house and field teams. Your insights are invaluable, and we are committed to addressing these issues promptly.
We appreciate your advice on following through on initiatives and holding everyone equally accountable. These are important points, and we will focus on improving our internal processes to ensure better organization and communication.
Thank you again for your feedback. We are dedicated to making Perma-Seal a better place to work for everyone.