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Perma-Seal Basement Systems

Engaged Employer

Perma-Seal Basement Systems reviews

4.1

76% would recommend to a friend

(114 total reviews)

Roy Spencer

86% approve of CEO

76% positive business outlook

Perma-Seal Basement Systems has an employee rating of 4.1 out of 5 stars, based on 114 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Perma-Seal Basement Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

114 reviews
5.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Uncapped commission your success here depends on your own abilities

Cons

If you can’t sell this isn’t the job for you.

avatar
Perma-Seal Basement Systems Response
6mo
Thank you for taking the time to share your experience and recommendation. We truly appreciate your perspective and are glad to hear you’re enjoying your role with us. We’re proud of our uncapped commission structure and the opportunity it provides for driven individuals to control their own success. You’re absolutely right—this role rewards effort, accountability, and commitment. Thank you as well for the encouragement to “keep doing what we’re doing.” We value your contribution to the team and wish you continued success here at Perma-Seal.
2.0
Jan 20, 2012
Recommend
CEO approval
Business Outlook

Pros

The training was excellant. It was a full month, and left us well prepared. The compensation can be quite good during the wet weather months, but then can dry up very quickly.

Cons

While we are considered full time employees, not independant contractors, consultants are charged for everything, starting with training. They call it paid training, however they are only giving you a draw, or advance. As training lasts a full month, you are already financially in the hole before you even sell your first deal. In addition you are charged for required items such as a cell phone and an aircard for internet use, a necessity. It doesn't stop there. You are required to attend weekly meetings/training sessions for no compensation. And they've even gone as far as pulling us out of the field for an 8 hour required course, not compensating us for it, and then actually charging us for the tuition. They also have a twisted way of determining failure or success. You can have a high closing rate, or sell high volume. But if your "ADL", Average Dollar per Lead, falls below a made up value you are called on the carpet. Worse yet, you are pulled off the street, required to come into the office for 2 weeks to make phone calls and be retrained. Recently the bonus program was changed. It was performance based, and paid through-out the year. Now to help motivate us, they've reduced the bonus, and will only pay out once a year. It is directly tied to the previously mentioned ADL. If the ADL drops to an unacceptable level, even for a short period, you will lose your bonus for the entire year. During the lean months, this becomes very difficult. This is just a way to eliminate bonuses, while putting the blame on the conultant for not performing. The real kicker, is this affects the top producers the most. Other ways they affect your pay is by reducing your commission for company mandated sales, if the customer uses financing, and for discounts. These can be significant. They will put a cap on sales, ( total dollar amount discounted), but the way the system is set-up, a single customer may have 4-5 contracts for a single job. Each component is contracted seperately. Meaning the sales caps can be multiplied 4-5 times. This can practically wipe out your commission. The other thing is their culture, something they preach. They consider themselves a "tribe". This sounded great at first. But over time it's quite obvious it is nothing more than a way to control people. You are told, when you have a decision to make, it is not what is best for me, but what is best for the tribe. You don't dare question anything. If you do you're singled out, and your loyalty to the tribe is put in question. None of the management team has more than 3 years experience with the company. I'm beginning to understand why. What was sold to me as an opportunity of a lifetime, has turned into a financial nightmare, and a huge dissapointment. If I was alone, I would keep it to myself. But many of us are in the same situation, and the "tribe" simply doesn't care.

1.0
Nov 20, 2014
Recommend
CEO approval
Business Outlook

Pros

The training seemed to be great, but then the reality sent in. In 2 weeks we were foundation experts. The constant radio commercials said so, so it had to be true.

Cons

Sales consultants are judged by their "Average Dollar per Lead", or ADL. On the surface this seems like a legitimate and objective way to determine a sales reps effectiveness. The problem is that most of the consultants are not water-proofers, or plumbers. They are trained for 2 weeks, and then are sent out to sell interior drain tile systems, or flood control systems, for thousands of dollars, to people who more often than not didn't need them. But in fairness to the consultants, they don't know any better. They do as they are told. In most cases, relatively inexpensive repairs would have done the job. The honest sales rep risks a low ADL, and the consequences that will be directed at them by management. The company is considered a tribe, and you are told that what is good for the group, is more important than the individual. Sounds noble, but what it really is, is justification to take money from reps, or lower commissions. Of course, it's for the good of all. Right! This is just a part of the cult like atmosphere, that surrounds owner/founder Roy Spencer.

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Glassdoor has 115 Perma-Seal Basement Systems reviews submitted anonymously by Perma-Seal Basement Systems employees. Read employee reviews and ratings on Glassdoor to decide if Perma-Seal Basement Systems is right for you.