Nice job but facilities are neglected - Anonymous employee PetMeds Employee Review

2.0
Jul 12, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Subject matter (who doesn't like pets?) Comfortable, air-conditioned call center Very laid-back, casual dress code (can wear jeans to work)

Cons

Common areas are not clean: bathrooms, coffee room, break room. Tables are not wiped in the break room so tend to be sticky. Many employees don't seem to care about cleaning up after themselves in the bathroom either and leave hairs in the sink and the toilet paper they used to dry their hands on the counter and floor, instead of using the hand dryers. The rest of the bathroom is not in good condition. The stall walls are not clean. Many employees smoke outside and do not dispose of the cigarette butts adequately. Tables outside are not wiped either.

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5.0
Jul 16, 2026
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Pros

Tight knit finance team now on modern accounting systems including SAP, FloQast, and Concur.

Cons

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5.0
May 28, 2026
Recommend
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Pros

Over the past year, the culture has transformed in a really meaningful way. There’s been a noticeable shift toward transparency, collaboration, and rebuilding trust across the organization. Employees genuinely seem happier, more engaged, and more connected to one another. One of the biggest changes has been the feeling of stability and support. Communication is clearer, leadership is more approachable, and teams are working together instead of in silos. The current CEO has also done a great job rebuilding trust within the organization. There’s a stronger sense of transparency, accountability, and connection between leadership and employees, which has made a meaningful difference in morale and engagement. There’s also a stronger sense of accountability and teamwork now. People are willing to help each other, departments collaborate more effectively, and employees feel like their voices matter. The company has invested time into improving processes, strengthening leadership, and creating a more positive employee experience overall. What’s been especially refreshing is that the fun aspect of work has returned. There’s more energy, more laughter, and a stronger sense of connection between teams. It feels like people genuinely enjoy being at work again.

Cons

More limited remote work availability.

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PetMeds Response
2w
Thank you for your feedback. Our focus is progress and people that care!
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