PetMeds reviews

3.5

61% would recommend to a friend

(99 total reviews)

Leslie Campbell

72% approve of CEO

57% positive business outlook

PetMeds has an employee rating of 3.5 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetMeds employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

99 reviews
5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

PetMeds is a great place to work!! Management will work with you on scheduling issues. When I first started at PetMeds it was a little scary, but I have grown within the company for the time that I have been here. You have the opportunity to grow within, benefits are great and the school program is wonderful.

Cons

It used to be very micromanaged however that has become less.

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PetMeds Response
1w
Thank you so much for your feedback! We love to help people grow! We are proud of our Pharmacy Technician Program that we offer to all employees. Thank you for your service with PetMeds. We are so happy to have you managing alongside of us.
5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong team culture, excellent employee development opportunities, and clear paths for career advancement. Supportive coworkers, meaningful work helping pets and their owners, and a workforce of long-tenured employees who genuinely care about what they do and about each other. People stay because they enjoy working here, feel valued, respected, and treated like family. There is a strong sense of teamwork, accountability, and shared purpose throughout the organization. The company invests in its employees and encourages professional growth at all levels. Leadership is accessible, approachable, and genuinely interested in employee feedback. As a member of management, I strive to maintain more than just an "open-door" policy, I make myself available to my team and take every suggestion, concern, question, or even someone simply needing to vent seriously. I view those conversations as opportunities to support team members, improve processes, and make the workplace better for everyone. Our current CEO is visible, engaged, hardworking, and has years of valuable industry experience. Most importantly, she leads by example and has helped restore confidence, accountability, and a renewed focus on growth, innovation, and employee engagement. In my 19 years with the company, I have never been more optimistic about its future. The organization is moving in a very positive direction, and this is one of the most exciting times to be part of the team.

Cons

The company has gone through significant change over the past several years, creating some temporary challenges and uncertainty along the way. However, the vision and direction established our current leadership team have renewed confidence across the organization and appear to be positioning the company for long-term success.

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PetMeds Response
1w
Thank you for your decade of tenure and keeping our pharmacy like a well oiled machine. We appreciate your kind and honest feedback. Looking forward to continuing the progress together.
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Glassdoor has 99 PetMeds reviews submitted anonymously by PetMeds employees. Read employee reviews and ratings on Glassdoor to decide if PetMeds is right for you.