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      PetMeds

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      Just a number - Pharmacy Technician PetMeds Employee Review

      1.0
      Dec 24, 2022
      Pharmacy technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've met some friendly co-workers. They have been helpful and encouraging, especially the Pharmacy Tech Team Leads. I know I can depend on the team leads when I often have nowhere to turn.

      Cons

      The remote staff has been forgotten about. It's rare these days that I hear from the supervisors or management. They used to (previous leadership) do "wellness checks," where we would spend an hour or so to go over updates, ask questions, and, most importantly they would ask how we were doing physically and mentally. It's tough to keep people engaged, especially remotely, but they had it figured out before, and I felt appreciated. That made me go the extra mile and work harder. Since the recent management changes, that no longer exists. I'm no longer motivated as I feel like just a number. This isn't the environment anymore where you want to push yourself and work extra hard because, quite frankly, I no longer feel appreciated. Your efforts often go unnoticed, so what's the point? Like many of my co-workers, I'm just going through the motions. Many people have recently left the company, which I am considering doing too.

      avatar
      PetMeds Response
      3y
      Hi, Thank you for your input. As you mentioned, moving to remote working is not always an easy adjustment. Our priority is helping employees understand that everyone is appreciated. That's part of the reason we increased vacation time, added parental paid leave, added Company paid holidays, and have hired more employees to ease the work load for all personnel. It sounds like you are unhappy with your direct manager. My virtual door is always open if you would like to discuss your suggestions on how we can do it better. Thank you, Jacqueline

      Explore other reviews about PetMeds

      5.0
      Jul 16, 2026
      Chief accounting officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tight knit finance team now on modern accounting systems including SAP, FloQast, and Concur.

      Cons

      Company is in a turnaround situation.

      5.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Over the past year, the culture has transformed in a really meaningful way. There’s been a noticeable shift toward transparency, collaboration, and rebuilding trust across the organization. Employees genuinely seem happier, more engaged, and more connected to one another. One of the biggest changes has been the feeling of stability and support. Communication is clearer, leadership is more approachable, and teams are working together instead of in silos. The current CEO has also done a great job rebuilding trust within the organization. There’s a stronger sense of transparency, accountability, and connection between leadership and employees, which has made a meaningful difference in morale and engagement. There’s also a stronger sense of accountability and teamwork now. People are willing to help each other, departments collaborate more effectively, and employees feel like their voices matter. The company has invested time into improving processes, strengthening leadership, and creating a more positive employee experience overall. What’s been especially refreshing is that the fun aspect of work has returned. There’s more energy, more laughter, and a stronger sense of connection between teams. It feels like people genuinely enjoy being at work again.

      Cons

      More limited remote work availability.

      avatar
      PetMeds Response
      2w
      Thank you for your feedback. Our focus is progress and people that care!
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