Pros
-At heart the company truly cares about pets -Everyone outside of the C-suite and new senior management is incredibly knowledgeable about the industry and very easy to work with
Cons
There were definitely some issues with the previous management at PetMeds but on the whole they were receptive to positive and negative feedback and treated everyone as equal. All of that changed when the new CEO took over. After she joined, she began running the company behind a curtain, speaking with (but not listening to) very few long term employees and refusing to use the company’s established means of communications. The team of executives she brought on also have limited respect for employees. If you expect them to attend a meeting they scheduled you would be sorely mistaken, and even if they do show up they will be grossly underprepared and have nothing meaningful to add. If the SLT is aligned (which seems questionable at best) it is clear they are trying to gut the company and either sell it or run it in their own fashion, which seems like a poor decision given they have a combined 0 years of experience in the industry. Until the SLT gets a better understanding of the space and develops an ounce of respect for their direct reports, please do not consider working here.
