AED Support Technician - Remote Services Technician Philips Employee Review

4.0
Aug 28, 2017
Recommend
CEO approval
Business Outlook

Pros

-Superb company culture and environment -Colleagues are warm, welcoming, and knowledgeable -Management is generally supportive and supports mentor type relationships

Cons

-Department changes are made without requesting feedback from department employees -Services are outsourced, resulting in a better bottom line, but damage to customer satisfaction

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Philips Response
8y
Hi there, thanks for leaving your thoughts here. Glad to hear that you're happy with the environment, your colleagues and the management. We appreciate your point of view when it comes to department changes and customer satisfaction, as well as your advice. We encourage you to discuss this with your manager, as this might be the insight needed for a step of improvement. Thanks again for sharing!

Explore other reviews about Philips

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Freedom Good pay Remote Good management

Cons

Unpredictable job but No full-time conversion

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Philips Response
4d
Thank you for sharing your perspective and for your dedication to our organization. We are very pleased to hear that our competitive compensation structures, collaborative leadership, and support for a healthy work–life rhythm have contributed positively to your professional experience. We acknowledge the feedback regarding workforce predictability and long-term career progression models. We remain fully committed to working with clarity and simplicity across our operations, continuously evaluating our strategic resource frameworks and talent planning models to ensure all contributors can effectively cultivate impactful careers within our broader ecosystem. We encourage you to reach out to HR or your talent partner for an open discussion regarding your feedback, and we appreciate your continued contributions to our shared mission.
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The people in non- upper management roles that work there are fantastic. Great sense of community onsite and the culture champions are consistently looking for ways to make work life better.

Cons

Very poor communication on the strategy for the business unit. Leadership publicly promotes innovation and new ideas to be presented but then those ideas are shot down or penalized in private by current upper management. The business unit leadership says that don't want excuses for project delays but will then decide to do 3 major layoffs in the first two quarters with no transition plan, no support for gap in resources and no expectations to delayed progress.

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Philips Response
1mo
Thanks for sharing your feedback and for your 7.5 years of service with us. It’s great to hear that you found a fantastic sense of community and culture onsite among your colleagues. We’re sorry to hear about your experience. Your perspective on management transparency and resource support is incredibly helpful, and we’re actively working to improve our ways of working. We appreciate your dedication over the years and your honest insights, which help us focus on building a better workplace. We wish you all the best in your future career.
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