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      Planet Fitness

      Engaged Employer

      Planet Fitness reviews

      I still haven’t got my W-2 form - Front Desk Agent Planet Fitness Employee Review

      1.0
      Mar 2, 2018
      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Breaks, down time, fun when management is nice or not change and free gym workout for perks working there the job is like any job you did four things into one the paid is not much could be better. You learn a lot about how to tour and rates and help customers while cleaning the gym. The training is short and simple, but long videos.

      Cons

      Corporate doesn’t care and it’s a shame this franchise is broken so customer get mad when using another gym when franchise not corporate gyms, I have not receive my W-2 form at all by the owner will report to Labor Department about this issue, management is strict and not friendly

      Explore other reviews about Planet Fitness

      5.0
      Jun 26, 2026
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are nice and supportive

      Cons

      No cons didn't have issues

      3.0
      Jul 12, 2026
      Front desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get a Free blackcard membership.

      Cons

      Poor management planning on all fronts; hiring, firing, scheduling, daily tasks. Extreme expectation of unpaid labor. Was asked multiple times directly and bluntly to work for free for 40 hrs a week for 4 years on top of my paid 30 hrs a week. There is effectively no training for the following roles; front deck, team lead, assistant manager, general manager. Front deck has zero. All other role's "training" material are just buzzword soup packets and references to 3rd party podcasts or internal corporate "books or podcasts" from workers with no qualifications on the subjects their speaking on. Expextation to endlessly work and give more. If all tasked where done, you would be ask to redue them again, endlessly, until your shift was over. No hourly rate adjustments for increased workloads. Repeatedly pushed to lie to customers to make sales and keep costumers paying for a membership.

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