High Turn Over of Personnel - Customer Service Representative Planet Fitness Employee Review

Coworkers are nice and supportive

No cons didn't have issues

You get a Free blackcard membership.

Poor management planning on all fronts; hiring, firing, scheduling, daily tasks. Extreme expectation of unpaid labor. Was asked multiple times directly and bluntly to work for free for 40 hrs a week for 4 years on top of my paid 30 hrs a week. There is effectively no training for the following roles; front deck, team lead, assistant manager, general manager. Front deck has zero. All other role's "training" material are just buzzword soup packets and references to 3rd party podcasts or internal corporate "books or podcasts" from workers with no qualifications on the subjects their speaking on. Expextation to endlessly work and give more. If all tasked where done, you would be ask to redue them again, endlessly, until your shift was over. No hourly rate adjustments for increased workloads. Repeatedly pushed to lie to customers to make sales and keep costumers paying for a membership.