Good company but has faults - Customer Service Representative I Planet Home Lending Employee Review

Training is not on par w/ what is expected once you hit the floor. QA is not consistent; often don't know about changes until they ding you. incentive is barely there and if dept as a whole does not meet, everyone loses out..annual reviews take mths to be done if you have an emergency, like kid in accident, you still get a ding against you,