Does Planet Home Lending pay their employees well?

According to anonymously submitted Glassdoor reviews, Planet Home Lending employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Planet Home Lending. This rating has improved by 19% over the last 12 months.

How satisfied are employees working at Planet Home Lending?

90% of Planet Home Lending employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Planet Home Lending 4.5 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Planet Home Lending?

Mortgage Loan Officer (11) , Loan Processor (10) , Mortgage Loan Processor (9) , Customer Service Representative (7) , Loan Officer (7) , Loan Officer Assistant (6) , Payoff Specialist (6) , Cash Management Specialist (5) , Director (4) , Manager (4) , Capital Markets Analyst (3) , Loan Eligibility Specialist (3) , MORTGAGE FUNDER (3) , AVP-Operations (2) , Administrative Assistant (2)

What are the pros of working at Planet Home Lending according to real employee reviews?

"Great people to work with" ((in 17 reviews)); "good pay and structure within the company" ((in 13 reviews)); "Their benefits are good." ((in 12 reviews)); "Good work life balance" ((in 11 reviews)); "Everyone is so nice and ready to collaborate." ((in 10 reviews))

What are the cons of working at Planet Home Lending according to real employee reviews?

"The management is poor." ((in 17 reviews)); "There is no training period, and no support structure in place to get loans closed." ((in 9 reviews)); "Micro management from upper management and rude sales staff" ((in 5 reviews)); "Too many layoffs and difficult to advance into other roles" ((in 4 reviews)); "Meanwhile certain people can get away with whatever, stepping away from their desk to talk to others for 10+ minutes (I saw many instances of this) and this wasn’t a break they were taking, playing music out of speakers where everyone could hear you, having meetings with your door open, loudly cackling, I could keep going… There is clear favoritism there, which was joked about frequently, but there’s always some truth in a joke they say." ((in 3 reviews))

What are employees saying about Planet Home Lending layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Planet Home Lending layoffs and their outlook for job security at Planet Home Lending in 2026.

What are the top reviewed Planet Home Lending locations?

Irving , Meriden , Columbia , Tampa , Dallas , Santa Ana , Dublin , Austin , Irvine , San Diego , Las Vegas , Marlton , Dallas-Fort Worth , Melville , New York , Fort Worth , Houston , Nashville , Columbus , Los Angeles , Rancho Cucamonga , Middletown , Baltimore , Mount Laurel , Twin Falls , Kansas City , Lees Summit , Woodbury , Queen Creek , Kalamazoo

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Planet Home Lending

Planet Home Lending reviews

4.4

90% would recommend to a friend

(274 total reviews)

Michael Dubeck

92% approve of CEO

90% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Culture & values

4.5

Work/Life balance

4.5

Senior management

4.4

Career opportunities

4.3

Compensation and benefits

Planet Home Lending has an employee rating of 4.4 out of 5 stars, based on 274 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Planet Home Lending employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

274 reviews

3.0

Jul 25, 2026

Good work-life balance, but raises could improve

Compliance analyst

Recommend

CEO approval

Business Outlook

Pros

Good work life balance great

Cons

Yearly raises can be better

Planet Home Lending Response

14h

Thank you so much for taking the time to share your thoughts. We’ll keep doing our best to make Planet a great place to work!

5.0

May 2, 2026

Supportive culture but demands long hours at times

Condition coordinator

Recommend

CEO approval

Business Outlook

Pros

Almost every manager is incredibly supportive and the culture is very team oriented. Thankfully it is not one of those forced "we're a family here" toxic workplaces, but like actually just feeling a natural comradery with everyone just from the many different team chats and department-wide chats and email help-lines there's always someone you can go to for help. Not overly corporate-speak heavy, most people just talk like normal humans, very refreshing for a "corporate" type job. Every loan is like a puzzle, and if you like puzzles you'll love this job, it's rewarding to finally get a difficult loan to close.

Cons

While there has been no mandatory OT so far, often it can feel like if you don't stay late a few times a week you'll fall behind, though I think that may just be the nature of the job, not inherent to PHL.

Planet Home Lending Response

2mo

We’re thrilled to hear about your positive experience! It’s great to know our supportive culture and teamwork have had a positive effect in your work life. Your feedback on workload is appreciated, and we’re always looking for ways to improve. Thank you for being a valuable part of our team!

3.0

Mar 18, 2026

Good company but has faults

Customer service representative i

Recommend

CEO approval

Business Outlook

Pros

work from home, equipment provided good schedule, opportunity for overtime, pay is 15th and last day of mth, w/ remote stipend lots of paid holidays off and early release days

Cons

Training is not on par w/ what is expected once you hit the floor. QA is not consistent; often don't know about changes until they ding you. incentive is barely there and if dept as a whole does not meet, everyone loses out..annual reviews take mths to be done if you have an emergency, like kid in accident, you still get a ding against you,

Planet Home Lending Response

4mo

While this is difficult feedback to hear, we will share it with leadership as we work to make Planet a great place to work. Thank you for sharing your experience.

Viewing 1 - 3 of 274 Reviews

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Sr Administrative Assistant

Marketing Coordinator I

Executive Office Manager

Vendor Oversight Specialist

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Planet Home Lending

Planet Home Lending reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good work-life balance, but raises could improve

Supportive culture but demands long hours at times

Good company but has faults

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