be part of the click - Customer Service Representative (CSR) Planning Center Employee Review

1.0
Oct 24, 2022
Recommend
CEO approval
Business Outlook

Pros

pay pretty good but that's all

Cons

stuck up group that won't hire people well qualified. only friends

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Planning Center Response
3y
Thank you for taking the time to share your feedback with us. We appreciate and value your input as an employee. I am greatly interested in learning more about the hiring issue you mentioned, as it is definitely not our intention. As we look for ways to improve, I encourage you to reach out to me or any member of leadership directly so we can further discuss your concerns. Thank you again. Your feedback helps us do better. -Christina Inzunza, Director of People Operations

Explore other reviews about Planning Center

5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The culture and benefits are the best out there

Cons

I wish training was more organized

4.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great pay - Average PTO and insurance benefits - Every Friday off is a huge benefit - Always sending gifts or swag to employees - Great people (mostly) - A CEO that I believe truly cares about their employees and customers.

Cons

- Frequent organizational changes that do not always appear to improve team stability or effectiveness. - Limited opportunities to provide upward feedback regarding leadership and management decisions. - Perception of favoritism or informal internal group dynamics that can affect collaboration and whose input is prioritized. - Limited visibility into career growth and advancement opportunities within the organization. - Lack of consistent mentorship and coaching support for employees.

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