Cared for as a person, and part of the team. - Customer Support Agent Planning Center Employee Review

5.0
Apr 26, 2023
Recommend
CEO approval
Business Outlook

Pros

One of the best things about working at Planning Center? I'm cared for as a person, first, and then as an employee. Leadership in the company truly cares for employees as people, which is unlike most places I've worked. Work/life boundaries are highly valued and respected. The company values connection across the entire company. It isn't department vs department or one team higher than another, connection is valued across everyone, and we are all a part of the company's larger vision. The benefits are fantastic, not only for myself as an employee, but for my family as well.

Cons

All good things have areas to improve on! As Planning Center uncovers areas that they need to work on (diversity, growing pains), leadership proactively takes steps to move forward and bring about positive change.

Explore other reviews about Planning Center

5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The culture and benefits are the best out there

Cons

I wish training was more organized

4.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great pay - Average PTO and insurance benefits - Every Friday off is a huge benefit - Always sending gifts or swag to employees - Great people (mostly) - A CEO that I believe truly cares about their employees and customers.

Cons

- Frequent organizational changes that do not always appear to improve team stability or effectiveness. - Limited opportunities to provide upward feedback regarding leadership and management decisions. - Perception of favoritism or informal internal group dynamics that can affect collaboration and whose input is prioritized. - Limited visibility into career growth and advancement opportunities within the organization. - Lack of consistent mentorship and coaching support for employees.

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