Great Company - Customer Service Manager (CSM) Podium Employee Review

5.0
Aug 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Podium is a fantastic, innovative company that is always striving to be better. The team has a great collaborative and accepting culture which helps Podium continue to thrive an improve.

Cons

Sometimes we praise overachievers so much that others feel pressure to overachieve by working outside of business hours

Explore other reviews about Podium

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, high performing culture and coaching

Cons

High pressure, some can’t handle it

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Talented coworkers Strong product-market recognition for local business

Cons

Executive leadership lacks accountability High turnover and low morale Culture driven by pressure rather than purpose Poor communication and transparency Employees often feel undervalued and expendable

1
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