Just Don't - Customer Support Manager Podium Employee Review

1.0
Dec 16, 2024
Recommend
CEO approval
Business Outlook

Pros

The actual managers are fine

Cons

In the past year, Podium has: - Forced an RTO - Changed their salaried non-managers to hourly - Changed support models twice

Explore other reviews about Podium

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, high performing culture and coaching

Cons

High pressure, some can’t handle it

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Talented coworkers Strong product-market recognition for local business

Cons

Executive leadership lacks accountability High turnover and low morale Culture driven by pressure rather than purpose Poor communication and transparency Employees often feel undervalued and expendable

1
See reviews by: Helpful|Rating|Date|All