Not for the feint of heart - Call Center Agent Polly Employee Review

3.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

PTO , work from home. Amazing coworkers and middle management

Cons

Not enough leads. Constant procedural and schedule changes forced on sales staff suddenly without any logical explanation. Executives out of touch with the day to day of the sales center employees. Frequent layoffs.

Explore other reviews about Polly

5.0
Dec 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Fast Paced Small Team Hands-on Mentorship

Cons

I have nothing to complain about Polly

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great group of people to work with in engineering, great codebase to work in

Cons

Lots of product churn. There were a number of times where we would work very hard on a feature for multiple months where it would never leave a pilot phase if it ever even saw the light of day. Very disheartening to work on features like that. Also many many rounds of layoffs, in addition to lots of isolated layoffs for people who were still performing well in their role.

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