Company great, my store...not so much - Cashier Portillo’s Employee Review

4.0
Dec 4, 2012
Recommend
CEO approval
Business Outlook

Pros

The Portillo's corporation is a great place to work. However, I worked at a couple different locations as a drive through cashier and had very different experiences at each. The job offers a lot of variety and the people I worked with, no matter the location, were great. If you love interacting with people and have a positive attitude, Portillo's is a great employer.

Cons

The variety of management I experienced spanned the entire spectrum. I had great general managers, great crew chiefs, and horrible GMs with horrific crew chiefs. You really never knew what type of mood you were going into some days. Also, working outside in the summer I did not get hazard pay even when there was an excessive heat warning and the warning specifically stated to avoid being outside at peak heating hours of the day (aka lunch when the drive through is busiest). We did get hazard pay when it was below freezing but the heat in the summer combined with the heat from the cars was unbearable and a small part of why I quit.

Explore other reviews about Portillo’s

5.0
May 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very fun and kind work environment

Cons

Popular establishment which makes it very busy

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Portillo’s Response
3w
HOT DOG! We are thrilled you had a great experience working with Portillo's! Thank you for the review! If there is anything else you would like to share with us, please contact: hr@portillos.com
4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun environment, flexible scheduling, standard fast food gig

Cons

Stressful, fast pace, management sucks

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