Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 846 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (41) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Benefits are great and associates work well together for the most part." ((in 71 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 48 reviews)); "Work from home is a fantastic perk." ((in 34 reviews)); "Great team and cross" ((in 28 reviews)); "Colleagues in my business unit are great" ((in 23 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"Senior leadership doesn't seem to look at the impact of decisions for cascading negative results." ((in 35 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 25 reviews)); "Upper management is disconnected from reality." ((in 16 reviews)); "Many layoffs recently." ((in 12 reviews)); "Lots of internal dysfunction and poor communication" ((in 12 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Washington , Atlanta , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

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Press Ganey reviews

Mourning the loss of what once was a great company and job - Advisor Press Ganey Employee Review

2.0

Jul 30, 2022

Advisor

Recommend

CEO approval

Business Outlook

Pros

2015-2020 -- Fantastic Company. Amazing leader and team. Clear vision overall. Work/life balance a huge satisfier. 2021-2022 -- Amazing team within the business unit. Most cared greatly about the success of the work, the clients and each other.

Cons

2015-2020 -- While there was a clear vision for the direction of the company, several teams weren't sure how or where they fit in. 2021-2022 -- Where do I start. The company completely changed and not because there was a reorganization/restructure/redesign underway. It was a culture change. It was palpable. Complete team turnovers & individuals placed in leadership positions that completely lacked leadership skills, training and experience. Contrary to what I have seen HR reply to others here, a market analysis (external and internal) of pay was either NOT actually conducted or, those loyal and dedicated long time employees were just pushed to the side and not brought up to where they should have been, all while training new employees with years less experience and skills. Senior leadership and then HR was dismissive to concerns. Trust in the company completely vanished.

Press Ganey Response

We hate to see someone with your tenure leave the organization, and please know our associates and clients will remain our top priority through transitional and growth phases. This feedback will be shared with the leadership team directly and we wish you luck in your next endeavor.

Explore other reviews about Press Ganey

5.0

Dec 21, 2025

Client success

Recommend

CEO approval

Business Outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

1.0

Jul 19, 2026

Miserable trapped employee

Recommend

CEO approval

Business Outlook

Pros

New virtual backgrounds now that we’ve moved from Microsoft to Google platform.

Cons

Worst place I’ve ever been stuck working. Horrible “management”, no communication, constantly shifting expectations, an insane workload for the pittance we get paid, employees like myself on the verge of breakdown. Also I’ll mention the absolutely embarrassing salary we are paid. I’m making less now that we have been acquired by Qualtrics, which is great. Also we are required to “time track” everything we do all day - supposedly to help management see how long our tasks take so then can allocate resources accordingly. But we all know that’s not gonna happen. I’m to the point where I’m considering quitting with no safety net. This job has eroded my metal and physical health to a point where I simply cannot continue here. AVOID AT ALL COSTS.

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Jobs at Press Ganey

Patient Experience Advisor

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

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