Is Princess Cruises a good company to work for?

Princess Cruises has an overall rating of 3.5 out of 5, based on over 1,460 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 56% of employees would recommend working at Princess Cruises to a friend and 57% have a positive outlook for the business. The best reviews about Princess Cruises have been left by employees working as Junior Assistant Purser , Assistant Cruise Director and Customer Service Representative .

Does Princess Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, Princess Cruises employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Princess Cruises. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Princess Cruises?

56% of Princess Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Princess Cruises 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Princess Cruises?

Photographer (23) , Assistant Cruise Director (22) , Junior Assistant Purser (22) , Manager (22) , Buffet Steward (18) , Reservations Agent (16) , Cruise Vacation Planner (15) , Customer Service Representative (14) , Server/Waiter (14) , Bartender (11) , Demi Chef-de-Partie (10) , Junior Waiter (10) , Musician (9) , Restaurant Manager (9) , Sales (9)

What are the pros of working at Princess Cruises according to real employee reviews?

"Great benefits and a pleasant company to work for." ((in 78 reviews)); "People are great and very friendly." ((in 71 reviews)); "Good salaries and a challenging your knowledge" ((in 38 reviews)); "Free food and accommodations and also see the world" ((in 20 reviews)); "Good work/ life balance" ((in 18 reviews))

What are the cons of working at Princess Cruises according to real employee reviews?

"The pay is low and the goals are unreasonably high." ((in 63 reviews)); "Politics and bad management are king." ((in 61 reviews)); "Long hours and too many chiefs and not enough Indians" ((in 57 reviews)); "There are legal protections for crew/staff rest and these are often dismissed by bad managers, it often feels like there's nothing anyone can do to help you." ((in 26 reviews)); "constant changes to processes and poor leadership(executive and director levels)" ((in 17 reviews))

What are employees saying about Princess Cruises layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Princess Cruises layoffs and their outlook for job security at Princess Cruises in 2026.

What are the top reviewed Princess Cruises locations?

Santa Clarita , Los Angeles , Seattle , Valencia , Miami , Fort Lauderdale , New York , Fairbanks , Anchorage , Denali Park , Trapper Creek , Juneau , San Diego , Santa Clara , Copper Center , California City , Healy , California , Florida City , Denali , Skagway , Washington , Japan , Florham Park , Sheffield , Wallace , Chicago , Canandaigua , Maricopa , Cooper Landing

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Princess Cruises

Part of Carnival Corporation

Princess Cruises reviews

Good benefits and remote work but poor leadership - Cruise Vacation Planner Princess Cruises Employee Review

3.0

Jun 16, 2026

Cruise vacation planner

Recommend

CEO approval

Business Outlook

Pros

Let’s start with the PROs:- 1. The benefits are good since you in theory can do space available on the other carnival brands. 2..The training bonus was nice to have as a buffer and they kept it for 6 months 3. Ability to work remote was great for work life balance and flexibility even though it was temporary.

Cons

Now let’s do the Cons:- 1. The leads are absolutely terrible, having worked at other cruise lines, I must say it was the worst. They recycled the same leads to the point where you end up spam calling guests. 2. There is very little opportunity for success as a new hire. Just to put in context of the 24 people in my training class we are left with 8 in less than 1 year. So there is that 3. The training is terrible, you spent half the time learning their archaic reservation system though they do have another which is more modern but you honestly have to know both which is interesting.

Princess Cruises Response

1mo

Thank you for sharing your feedback and for your contributions. We are glad to hear you value the benefits and flexible work options. We also appreciate your comments regarding training, support, and overall experience, and we continue to review how we can better support our teams and enhance opportunities for success. Thank you again for your insights.

Explore other reviews about Princess Cruises

5.0

Jun 18, 2026

Manager

Recommend

CEO approval

Business Outlook

Pros

Fantastic company with room to grow Supportive Teamwork centric Travel Opportunities to make a difference in the lives of teams ship and shore

Cons

Travel may be a con if you do not want to

Princess Cruises Response

1mo

Thank you for sharing your feedback and for your many years with Princess Cruises. We are pleased to hear you value the supportive culture, opportunities for growth, and the ability to make a meaningful impact both ship and shore. We also appreciate your note regarding travel expectations and recognize that experiences can vary based on individual preferences. Thank you again for your continued contributions and insights.

4.0

Jul 15, 2026

Activity staff

Recommend

CEO approval

Business Outlook

Pros

You get to see a lot of different ports; you don't have to worry about food or paying for your room and board. You get to meet varies people from around the world.

Cons

The pay is not the best for people living in the USA. The job is still enjoyable, and the experience is worth it but this is better as a fresh out of high school or college type of role, or in a sense a way to "backpack through Europe" kind of job.

Princess Cruises Response

Thank you for sharing your experience with Princess Cruises. We're glad to hear you’ve enjoyed the opportunity to travel, meet people from around the world, and create memorable experiences along the way. We also appreciate your feedback and recognize the hard work and dedication of our shipboard team members. Thank you for taking the time to share your perspective and for being part of the Princess Cruises team.

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Jobs at Princess Cruises

Cruise Vacation Planner - ONSITE - Fort Lauderdale, FL - US

Director, Marketing Enablement

Senior Strategic Pricing Analyst

Senior Specialist, Shipboard Housekeeping Performance and Support

Vendor Relations Specialist

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Good benefits and remote work but poor leadership - Cruise Vacation Planner Princess Cruises Employee Review

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