Zero work/life balance, company does not care about wellness or employees - Vacation Planner Princess Cruises Employee Review

1.0
Aug 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Great product to sell and nice to meet and speak with new guests. Work from home, sales coaches are nice but unfortunately the cons strongly outweigh the pros.

Cons

It’s taken me some time to write this after my extremely poor experience but I feel I need to warm those considering a cvp role. I felt like a number working for this company. It is 9+ hour shifts with demands that don’t allow you to take a break to meet their expectations. They offer extremely low hourly pay (McDonald’s employees make more) and low commission for what they expect (barely 1.5% of the revenue you generate!!) East coast hours are until 7pm so it’s impossible to have a social life or family and they don’t care or work with you to change hours.. You have to be 110% every day causing extreme exhaustion, stress, anxiety burnout and lack of well being and absolutely zero work/life balance. There is an extreme lack of support and you’re left with angry customers daily to add to your stress. They offer a free cruise but it’s impossible to get approved for. Minimal vacation time and new people have no chance of getting requested days. No extra holiday time off and after they gave thanksgiving/Christmas break they advise they wont offer that this year so you can’t even spend time with family. Company does not care about heath, well being, mindfulness and just wants you to make numbers but doesn’t want to pay you for it. Extremely sad to see such a great product create such a poor work environment and make employee after employee quit. I can only imagine how much they’d save in training/hiring resources if they just focused on well being and compensated properly, they could certainly afford to!!

Explore other reviews about Princess Cruises

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic company with room to grow Supportive Teamwork centric Travel Opportunities to make a difference in the lives of teams ship and shore

Cons

Travel may be a con if you do not want to

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Princess Cruises Response
1mo
Thank you for sharing your feedback and for your many years with Princess Cruises. We are pleased to hear you value the supportive culture, opportunities for growth, and the ability to make a meaningful impact both ship and shore. We also appreciate your note regarding travel expectations and recognize that experiences can vary based on individual preferences. Thank you again for your continued contributions and insights.
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to see a lot of different ports; you don't have to worry about food or paying for your room and board. You get to meet varies people from around the world.

Cons

The pay is not the best for people living in the USA. The job is still enjoyable, and the experience is worth it but this is better as a fresh out of high school or college type of role, or in a sense a way to "backpack through Europe" kind of job.

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Princess Cruises Response
6d
Thank you for sharing your experience with Princess Cruises. We're glad to hear you’ve enjoyed the opportunity to travel, meet people from around the world, and create memorable experiences along the way. We also appreciate your feedback and recognize the hard work and dedication of our shipboard team members. Thank you for taking the time to share your perspective and for being part of the Princess Cruises team.
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