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Priority Life Care

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Priority Life Care reviews

Lack of accountability and investment in people leads to unsustainable operations - Anonymous employee Priority Life Care Employee Review

1.0
Oct 14, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many compassionate front-line team members who genuinely care about residents Opportunities to learn how to problem-solve under pressure due to constant staffing and resource challenges The mission statement and company values sound good in theory, and with proper follow-through, could build something meaningful

Cons

Chronic under-budgeting for staffing makes it impossible to provide the level of care residents deserve Severe lack of training and development for front-line staff and community leaders Leadership tends to “talk the talk” about culture and values, but rarely “walks the walk” in practice Census growth is prioritized over quality of care and staff well-being High turnover (often 200%+) and burnout across nearly all departments Strong leaders who bring attention to issues or advocate for improvement are often dismissed or treated poorly. Unprofessional behavior from some upper-level leadership and owners undermines morale and credibility

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Priority Life Care Response
8mo
Thank you for taking the time to share your feedback. We take concerns regarding staffing, training, leadership, and workplace culture very seriously. Our goal is to provide both high-quality care for residents and a supportive environment for our staff, and it’s clear from your comments that we have areas in which we need to improve. We are committed to reviewing these issues carefully and exploring ways to better support our teams, invest in training, and strengthen accountability at all levels. We appreciate your perspective and the opportunity it provides to make meaningful changes for the betterment of both staff and residents.

Explore other reviews about Priority Life Care

5.0
Jul 10, 2026
Certified nursing assistant cna
Recommend
CEO approval
Business Outlook

Pros

Good staff - good teamwork - amazing residents

Cons

I don’t think they are any cons to working here

3.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management is VERY 'laxed Staff is cool, but mostly because of the drama with everything and the fact we all deal with the same nonsense. Job is easy Current Interim ED is fantastic! She is down to earth, we always see multiple times a day! She listens and takes action ASAP. She WILL be missed!

Cons

Management is TOO 'laxed Some staff are too comfortable being unprofessional and unproductive. Some staff LOVE drama and gossip and staying problems like we are in high school Each department feels like its own separate area instead of all working together for the greater cause, THE RESIDENTS. Facility lacks leadership Drugs. Alcoholics Harassment, whether it's verbal, physical, or sexual is reported and nothing ever gets done about it. Lack of security Understaffed "Budget cuts" Little pay for the nonsense we deal with.

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Priority Life Care Response
2w
Thank you for taking the time to share your honest feedback and for recognizing the positive impact of your Interim Executive Director. We appreciate your candor and are concerned by the issues you've raised regarding professionalism, teamwork, workplace culture, staffing, and safety. Creating a respectful, collaborative, and supportive environment for both our team members and residents is a priority, and feedback like yours helps identify opportunities for improvement. We are committed to strengthening our leadership and encourage associates to continue reporting concerns through the appropriate channels so they can be reviewed and addressed.
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