Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Progressive Insurance

Engaged Employer

Progressive Insurance reviews

I am a new hire - Call Center Customer Service Representative Progressive Insurance Employee Review

4.0
Apr 12, 2016
Call center customer service representative
Recommend
CEO approval
Business Outlook

Pros

The benefits package is amazing. One of the best that I've ever seen. They make it a point of investing in people.

Cons

No cons yet. I will say this, it seems like it's a really good place to work and people enjoy working there. They make careers out of it. As a new hire you can see some of the politics of things but to be honest with you if somebody's been there longer and are consistent, you reward them.

Explore other reviews about Progressive Insurance

5.0
Jul 10, 2026
Lead information security analyst
Recommend
CEO approval
Business Outlook

Pros

A good work culture that works for most people.

Cons

No company is perfect; the company is amongst the best.

2.0
Jul 4, 2026
Consumer resolution department
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
See reviews by: Helpful|Rating|Date|All
Related searches: Progressive Insurance jobs | Progressive Insurance salaries | Progressive Insurance benefits | Progressive Insurance interviews | Progressive Insurance conversations
Progressive Insurance reviewsProgressive Insurance Call Center Customer Service Representative reviewsProgressive Insurance review