Pros
Dress code is so relaxed that there almost isn't one. Many gifts and perks and the most flexible scheduling I have ever experienced in a company this size. Any employee that is dismissed for attendance......Big on diversity - uniqueness is celebrated. Invests in the employees as far as getting/staying healthy. Very honest with their insureds (at least on the servicing side) and willing to right an error on their part. Opportunities are given, especially with reason complaints, to go over to other departments and shadow or sit with employees in that group before applying for positions. New employees are given, mentor, coaches and supervisors in an effort to make their transition easier. Very open and friendly employees and senior mgmt. When I first started there, I had senior mgmt in some of my training classes and other functions and they are so down-to-earth that I only knew who they were after someone pointed them out. They welcome and encourage feedback and you don't have to go through their subordinates to speak with them. You may see them on the floor at any given time having a regular conversation with any employee. Very friendly environment! Oh yea and GAINSHARE!
Cons
Each division of the company operates almost like a completely different company. For example employees in Personal Auto lines have no idea what goes on in Commercial auto or claims. Even the dress code and the way attendance and disciplinary actions are handled differs. Commercial auto is way, way more relaxed and laid back. Can be about who you know at times as far as how rapidly you are able to advance your career. There are many opportunities but 3x's as many applicants! Pay should be more especially for commercial auto - reps in personal and comm'l are paid based on title instead of duties and commercial is far more complex and complicated. There are definitely differences within different teams depending on individual managers/supervisor.