About what you would expect from a company of this size. - Anonymous employee Progressive Insurance Employee Review

3.0
May 31, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As far as pay and benefits, they know how to dangle the carrot at just the right place...they CAN be competitive with pay and benefits, when they want to be.

Cons

Very little regard for employee advice or opinions. The corporate process people are so concerned with making changes universal across state lines, that they ignore the local market needs of claims handling. Their central unit, or CCU, has and continues to be a huge hindrance on efficiency and/or positive customer experiences. Favoritism with managers/employees runs rampant, and promotional opportunities are extremely minimal unless you're willing to move.

Explore other reviews about Progressive Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management and work life balance

Cons

Unrealistic expectations Nothing else really

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
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