Good place to work but in need of improvements - PIP Litigation Adjuster Progressive Insurance Employee Review

3.0
Sep 14, 2022
Recommend
CEO approval
Business Outlook

Pros

-Flex Time w/ work from home -good benefits, however medical insurance could be better -401K matching up to 6% -yearly bonus BUT is based on how "well" the company does, so not a guaranteed bonus -through training on system, however training on the real job is learn as you go -Everyone is very friendly

Cons

-Workload is very overwhelming which can lead to working evenings and weekends. Since its a salaried position, you are no paid overtime. -Other companies pay higher for same position -Stress free time off isn't really stress free and taking time off just adds more stress to the already overwhelming workload. -Inclusion and Diversity is thrown down your throat ALL the time and can be rather annoying at times. Political happenings outside the workplace are talked about which can be very awkward and not appropriate for work conversation. -Lots of meetings that take away from doing your work and new assignments still coming in which can cause you to work into the evening. -Good employees get dumped on to help out others who are not doing their work -Microsoft Teams chats can be very annoying and prevent you from focusing on your work. -The team you are on can be changed on whim with very little notice and moved under a different supervisor. There is no consistency on how work is done under each supervisor and you have to adapt to how current supervisor likes things done. In one year I have had 5 different supervisors. -Taking time off during holidays and summer can be very difficult -Use many different systems to get the job done which can add to the stress and systems do go down somewhat frequently. -Career advanced does appear to be favoritism, however management will always say differently.

Explore other reviews about Progressive Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management and work life balance

Cons

Unrealistic expectations Nothing else really

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
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