4.0
May 31, 2024
Current employee, more than 1 year
Killeen, TX
Recommend
CEO approval
Business Outlook
Pros
I enjoy working here due to the culture and pay
Cons
They could work better on schedule bids and ways to support the agents overall
Check out your Company Bowl for anonymous work chats.
The top reviewed jobs include
Users say... "Benefits provided were great and cheap" "Pretty good pay for taking calls all day and having a license to take with you." "Great culture and very family oriented" "Great people; I genuinely like the people I interacted with throughout my time w/ Progressive." "The training is great and you will feel very prepared."
Users say... "No work life balance... overload of claims and its quanity over quality but they stress the customer service piece" "The team you are on can be changed on whim with very little notice and moved under a different supervisor." "I had a great manager and then a terrible one." "Long hours (45+ per week) on a consistent basis required to complete the heavy workload" "Stress and heavy workload can be difficult."