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Pyramid Global Hospitality

Engaged Employer

Not in the spirit of hospitality - Guest Services Manager Pyramid Global Hospitality Employee Review

1.0
Mar 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Great line level employees who are passionate and really want to serve guests.

Cons

Managers salaries are based off a 50 hour work week. Has employees “check-in” and receive guest surveys in order to manipulate service scores. Always trying to put a band aid on a broken bone. I felt misled thinking I was joining a company that was all about culture and the guest experience. Instead my position was “no longer needed” when I raised concern about unethically filing our guest surveys

Explore other reviews about Pyramid Global Hospitality

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company. Good management, opportunity to advance and solid mentorship.

Cons

No cons, overall a good company.

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