Toxic from the Top --> Down - Anonymous employee Pyramid Global Hospitality Employee Review

Micro-management is at an all time high - managers are expected to complete numerous reports weekly and monthly that are tedious, redundant, and are never actually looked at by corporate. Managers feel as if they're constantly being tested and trying to be caught doing something incorrectly. Attitudes of upper management trickle down to the property level and leave a bad taste in employees' mouths. HR on the property does not take employees seriously and does not act as an advocate for employees. People would rather let things go than take it to HR. Communication is poor from upper management to managers to line associates. Mistakes are constantly made that could have been easily avoided if communication was a priority.