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      Pyramid Global Hospitality

      Engaged Employer

      Pyramid Global Hospitality reviews

      Really bad management - Call Center Representative Pyramid Global Hospitality Employee Review

      1.0
      Mar 17, 2024
      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The opportunity to work from home.

      Cons

      Really bad management, micro and fear management. Schedule is always changing, they cut your hours at last minute so you never get the 40 hours (manager get bonuses for cutting hours). No stipend for home office expenses and pay is not good. You have to follow a script in calls that is very AI, metrics for goals are not accurate. The threats are constant and the micromanaging is getting to be too much.

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      Pyramid Global Hospitality Response
      2y
      Thank you for posting your experiences at Pyramid Global. We are committed to being a workplace where associates are valued and heard. The Company’s Open Door Policy encourages discussion. Please visit our website (www.pyramidglobal.com) to contact one of the executives in our corporate office. We are committed to responding within 72 hours. Thank you.

      Explore other reviews about Pyramid Global Hospitality

      5.0
      Jul 15, 2026
      Great company and culture
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company. Good management, opportunity to advance and solid mentorship.

      Cons

      No cons, overall a good company.

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