Management is Struggling - Guest Services Supervisor Pyramid Global Hospitality Employee Review

Users say... "Great benefit package for all employees and consistently shown their appreciation of their employees." "Great culture, at least on paper" "People are nice." "Friendly coworkers" "They care about employees, feedbacks from corporate, supporting regionals, great benefits, community involvement, performance reviews, training regularly, passionate about taking care of our guests" 

Users say... "Managers constantly criticize and bully employees about their job." "Upper management sells a completely unrealistic view of potential returns to the owners and then expects lower level staff in all departments to make it happen with no money, support, or other resources." "Pay is low for what is expected." "Poor communication, unfair policies, favoritism" "Bad management and training."