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      QVC

      Part of QVC Group

      Engaged Employer

      QVC reviews

      QVC is a good place to work. The management staff is taught to listen to their employees - Anonymous employee QVC Employee Review

      4.0
      Jul 27, 2011
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      QVC gives you work life balance, they management staff carees about your well being and wants to ensure everybody is giving their best. They have very interactive training thathelps build a stronger and well diversed management staff.

      Cons

      QVC us very big on maintaining their culture, but to maintain their culture they must understand the culture they have working for them. The management staff hasn't realized that culture is define in many different ways for many different people therefore before you manage yor culture you have to understand what the culture is in the area.

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      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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