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      QVC

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      QVC reviews

      Hot mess - Order Entry Representative QVC Employee Review

      1.0
      Apr 25, 2016
      Order entry representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits set schedules great co workers

      Cons

      QVC is the dumbest company to work for. They first off do. It have call recording which is a big mistake. The customers will call and lie on you and management will believe them before you and that puts your job at risk. They also have not picking supervisors that like to find every little thing that your doing wrong. And quality will score you off for any little thing.

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      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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