Customer Service - Customer Service Representative QVC Employee Review

4.0
May 10, 2016
Recommend
CEO approval
Business Outlook

Pros

It's a a fairly laid back place to work when you're not dealing with the crush of calls from the holiday season. The training was really thorough. The employee discount is pretty great and you get an additional 10% during the holiday season. Management overall isn't too stressful unless you aren't staying within your call times.

Cons

You have all the customer accolades in the world but if you don't make your time it doesn't matter. The company prides itself on customer service but they still want you to hurry up and get them off the phone.

Explore other reviews about QVC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

4.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I Had worked for them and it was a cool experience.

Cons

well I can say it was not bad with them

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