Virtual Associate - Order Enry - Anonymous employee QVC Employee Review

4.0
Jan 19, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love the ability to work from home. QVC provides all of the necessary equipment and pays for the dedicated internet connection.

Cons

Hours available are based on company business and the virtual associates get the leftovers, hours that most don't want to work. Getting the required number of hours is often difficult if you have another job. Supervisors are not usually available to help and are not very responsive.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, is about the only pro for the job

Cons

No work life balance at all, you will NEVER get requested days off approved even if you put it in 10 days in advance, strict attendance policy, their metrics are insane, with mandatory upsells now being 3% and have to do an upsell now WITH EVERY CALL not just sale calls even if the customer is upset, went from 2%-3% upsell goal, I personally started with 38 people in my training there's maybe 3 of us left, you don't even get to breathe between calls, and told not to use the bathroom during high calls times is crazy.

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