Order Services Rep - Order Services QVC Employee Review

3.0
Mar 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Very Easy, work with no supervision, nice customers (mostly women), nice cafe, pretty good hours, pay is decent, Helpful HR

Cons

TOO easy, very repetitious, you won't meet your team/ supervisor unless you take the initiative, managers aren't so nice/ helpful, no assigned desks so you have to get there early to find a seat & clean it

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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