The culture makes it worth it - Anonymous employee QVC Employee Review

4.0
Mar 9, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, caring culture, wonderful leadership. Little to no hierarchy, you can approach anyone with an idea and they will listen. Great perks, the most down to earth people.

Cons

Lack of direct communication. Very little accountability, especially within a struggling business. Does not operate like a multi-national co. Little to no discipline for structure, standard operating procedures, documentation, etc.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, is about the only pro for the job

Cons

No work life balance at all, you will NEVER get requested days off approved even if you put it in 10 days in advance, strict attendance policy, their metrics are insane, with mandatory upsells now being 3% and have to do an upsell now WITH EVERY CALL not just sale calls even if the customer is upset, went from 2%-3% upsell goal, I personally started with 38 people in my training there's maybe 3 of us left, you don't even get to breathe between calls, and told not to use the bathroom during high calls times is crazy.

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