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      It's like working for the Death Star - Anonymous QVC Employee Review

      1.0
      Apr 11, 2017
      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great cafeteria, some fellow employees are wonderful.

      Cons

      Rules change to accommodate the company and NOT the employee. Zero care for employees. Layoff's out of no where and you know as you see people who have worked there for 20 plus years being escorted out. Experienced people being replaced by cheaper, younger, unexperienced and unprofessional worker bee's. You either drink the Kool Aid or you're out. Independent, creative and those who believe in treating others with basic human respect need not apply.

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      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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