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      QVC reviews

      Could be worse - Anonymous employee QVC Employee Review

      3.0
      Sep 6, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      90% of the people you work with are wonderful people. The variety of worker backgrounds is astounding. There is a Starbucks in the building. There is a cafeteria in the building.

      Cons

      Constantly changing priorities. Management is painfully disconnected from the people doing the work. There seems to be a push to use external contractors both onsite and offshore. This makes it increasingly difficult to keep good talent in-house, and a lot of important information is lost as people and contractors leave. It's amazing how some individuals can keep their jobs when they make everyone's' lives so much more difficult.

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      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      May 13, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, is about the only pro for the job

      Cons

      No work life balance at all, you will NEVER get requested days off approved even if you put it in 10 days in advance, strict attendance policy, their metrics are insane, with mandatory upsells now being 3% and have to do an upsell now WITH EVERY CALL not just sale calls even if the customer is upset, went from 2%-3% upsell goal, I personally started with 38 people in my training there's maybe 3 of us left, you don't even get to breathe between calls, and told not to use the bathroom during high calls times is crazy.

      1
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