Pretty good place to work - Seasonal Order Entry Representative QVC Employee Review

4.0
Aug 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Overall, good people to work with. Good training for order entry representatives and decent pay for a call center job

Cons

10 hour long night shift may be convenient for a 4 day week, but no one is going to be at their best for that long of sitting and answering calls. It's bad enough the obscene calls you get at that time of night and you still have to thank them for calling QVC before you are allowed to hang up on them. There are some sick people out there.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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