Product Coordinator - Anonymous employee QVC Employee Review

2.0
May 24, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pretty flexible, good for college students/ retirees Department located at HQ, meaning decent food and nice campus. 24/7 overtime availability, due to the cons below.

Cons

Management has abandoned the department, we all have been fending for ourselves for the past year. They have shaken up the schedules and caused our lives to be miserable. Why are 12 employees scheduled for a Wednesday night, but only 4 on a Sunday, but we're behind by over 200 man hours? CEO Mike George has been making this place miserable by gouging benefits year after year

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Jun 21, 2026
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CEO approval
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Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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