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      Glass ceiling for minorities workers - Anonymous employee QVC Employee Review

      2.0
      Jul 20, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great discounts on jewelry and other items for employees....

      Cons

      It seems like career advancement at QVC was one the hardest things I ever encounter at a workplace. Despite my background in IT field, I I was not giving any chance to join the IT department at QVC... I realized after three years working in warehouse that it was not a place for me to grow but to remain in a low level work environment....

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      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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